We are temporarily suspending operations due to Covid-19 (21-day nationwide lockdown). We will be back to serve you, as soon as possible. Meanwhile, our support team is working (work from home) at minimum strength. #StayatHome! #StaySafe!

Terms & Conditions

Terms & Conditions

Following terms and conditions, apply to all users of our website located at http://www.yourcull.com/ and any services offered via the website, including those who are browsers, vendors, customers, merchant, and/ or contributors of content.

How to Order

If you would like to make purchase simply click “Add to Cart” to add the item to your shopping cart. The quantity of item in your basket, plus the total price, excluding shipping and tax, is shown on every page. You can view your basket contents by clicking the cart symbol, from where you may proceed to the secure payment area, modify the basket contents, or return to online store.

 Account

  • When you order, you can either create an account or skip this process and make a one- off order.

    Creating an account has the following benefits:

    • You don’t have to re-enter your address details each time you order (we don’t payment card details).
    • You can access the order history from your account.
    • Account holder receives special offers and news of events and previews.
    • You can create and share personal wish list from your account.

     

Payment

        Simply choose your preferred payment method on the checkout page.

        We do not charge for orders until they are ready to ship.

        We offer a choice of three payment methods:

        1.       Pay securely with your Debit or Credit Cards. We accept most major Visa, Master or Rupay cards.
        2.       Net banking.
        3.       Cash on Delivery (COD).

        Ordering From Outside India

        We do not ship any orders outside India.

        Prices

        All prices quoted on this website are inclusive of GST unless otherwise stated, but exclude delivery charges.

        Delivery

        Stock permitting, orders are generally dispatched within 2 working days, to arrive with the customers within 5-7 working days.

        In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives.

        A delivery charge will be added to your order value where appropriate.

        Cancellation


        Your right to cancel: You may cancel your order (once accepted by us) for any reason, up to the point of dispatch. If you do cancel the order within this time, any payments made by you will be refunded in full within 30 days.

        Returns and Refunds


        If you are dissatisfied for any reason with an item purchased on Yourcull, we are happy to process a return. The exceptions to this return policy are Diffusers, Ceramic items and Health and Savor items, which can only be returned if received with defect of breakage at the delivery.

        All other products must be returned back within 08 days from date of delivery, in their original unused and unassembled condition, packaging and   complete with all instructions and inserts.

        Once we receive and inspect the item, refund will be issued. If you order included tax, the amount of tax will also be credited back. Please allow minimum of 2 weeks for your credit to post.

        Privacy Policy


        When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. We do not collect your payment mode details.

        We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, or use certain other site features in the following ways:

        ·         To administer a contest, promotion, survey or other site features.

        ·         To quickly process your transactions

        ·         To follow up with them after correspondence.


        We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning.

        Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.